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iPhone doesn’t appear in iTunes or you can’t sync iPhone
The iPhone battery might need to be recharged. For information about charging iPhone, see “Charging the Battery” in the iPhone User’s Guide.
If that doesn’t work, disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).
If that doesn’t work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. Note: If you enter the PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
If that doesn’t work, restart your computer and reconnect iPhone to your computer.
If that doesn’t work, download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.
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