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You probably know that I am not the biggest fan of the SMC wifi phone after reading the SMC Review couple of weeks ago.
So I sent an email complaining about the phone, by my surprise I received and answer just a few hours later:
Thank you for sending your message.
In response to your E-mail,and for the battery issue i should advice you to try to clean the battery of the phone with a tissue or something similar. Sometimes it can happen that there is a thin oxidation film on the battery which affects the functionality of the product.
After cleaning it please try to charge the unit completely.
Also I should let you know that in the next few days we will release a new firmware which will resolve the issues with the skype phone . Thank you for choosing SMC Networks, Inc
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